Frequently Asked Questions

Answer all of your questions

EDUCATION SYSTEM

AMA OEd invests in the full capability of technology. From enrolment, to study, to graduation, it’s all online. We offer baccalaureate to graduate degree programs fully online. Our rapid growth from two flagship programs, IT and Computer Science, to a roster of courses in just a year, now gives students everywhere more options in pursuing their future career.
In response to RA 10650, the minimum requirement as stated is accreditation by the Philippine Association of Colleges and Universities Commission on Accreditation (PACUCOA) and/or ISO Certification. AMA University is both PACUCOA-accredited and ISO 9001:2008-certified to offer fully online distance education. AMA University is also recognized by the Commission on Higher Education (CHED) as a Center of Development for Information Technology.
You will have access to mentors. However, online study is unlike traditional schools in terms of instructor supervision. If you need to consult them, send an email to mentor.inquiry@amauonline.com discussing your specific class-related concern.
Not all subjects require real-time online classes, but mentors will conduct them for subject matter that need more explanation. You will be notified of the schedule of these classes, which you can access through the Virtual Classroom via the BigBlueButton.
We don’t follow the traditional academic calendar. You can start anytime and finish anytime, depending on the pace of learning best suited for you.
We don’t have a fixed schedule of classes. You can study your lessons at your own pace. But note that your subjects have an expiration of 3 ½ months or an equivalent of one trimester.
A trimester is equal to 3 ½ months.

COURSES AND CURRICULUM

Our academic offerings consist of degree programs and short courses. They are listed below. Our academic programs are: Bachelor of Science in Information Technology Bachelor of Science in Computer Science Bachelor of Science in Computer Engineering Bachelor of Science in Accountancy Bachelor of Arts in Economics Bachelor of Arts in English Bachelor of Arts in Mass Communication Bachelor of Arts in Psychology Bachelor of Arts in Political Science Bachelor of Elementary Education Bachelor of Secondary Education Major in Computer Science Bachelor of Secondary Education Major in Mathematics Bachelor of Secondary Education Major in English Bachelor of Science in Business Administration Major in Management Information System Master in Business Administration Master in Information Technology Master of Science in Computer Science Our short courses are: XML-Based Web Application Mail and Web Services Network Security Linux Administration Digital Imaging Multimedia Communications System Web Application Development using JSP and OBDC Visual Graphics Design 101 Illustrations 101 Multimedia Sound and Video Web Application Development using PHP and MySQL For more information, please look visit their respective pages under Academic Offerings on the home page.
The Academic Offerings tab on the home page has a list of all the programs. Click what interests you to learn more.

FEES AND PAYMENT

The tuition fee varies per program but we charge our students per subject. Please email customer@amauonline.com for more details.
After finalizing your subjects, you can choose among these payment options: 1. Online for students abroad and in the Philippines: Credit card through Paypal, online banking transactions 2. Students in the Philippines: DragonPay, bank deposit **For online banking transactions and through bank deposits, please email customer@amauonline.com for the bank details. **After payment, please send proof of payment or transaction confirmation to payments@amauonline.com.
You will get a confirmation email regarding the status of your payment and subject activation.
We will issue an electronic receipt and send it through your registered email.
Yes, but only up to two weeks after the initial payment is made. After two weeks has passed and the student won’t continue anymore, payment will be considered forfeited.
Once payment is confirmed, the course administrator will activate the subjects you enrolled in within 24 hours. Please make an initial login through (updated link) to trigger this activation.

ADMISSION AND ENROLLMENT

Filipinos and foreigners of college-age and beyond can enroll in AMA OEd. The degree programs and short courses meet the educational needs of high school graduates, technical vocation or associate degree graduates, transferees, working professionals, career shifters, overseas Filipino workers, and all other individuals who would like to further their education through a flexible, non-traditional system.
Requirements vary depending on your student status. Select options under the Admission Procedure tab on the homepage to read the details, or click on the links below: Undergraduate Programs Graduate and Postgraduate Programs Short Courses
The enrollment process is different per course. Select options under the Admission Procedure tab on the homepage, or click on the links below: Undergraduate Programs Graduate and Postgraduate Programs Short Courses
If your credentials were not successfully uploaded, send them to customer@amauonline.com. Please indicate your full name and the degree you plan to take.
Email your intention to submit your credentials within 60 days to courseadmin@amauonline.com. Please indicate your full name and the degree you plan to take. While waiting for your credentials to be evaluated, you may select subjects to enroll in among those we open.
Yes. Please provide hard copies of all requirements and send them to: AMA University Online Education 59 AMA Bldg. 2 Panay Avenue, Quezon City
It takes two to five working days, depending on the number of credentials being evaluated.
You’ll get a confirmation email from the course administrator.
Our course administrator will then load subjects for you to choose and enroll. These will be shown, along with your credited subjects, on (updated specific portal link).
Yes, as long as they fit AMA OEd’s course curriculum.
We credit subjects according to their content, specifications, and number of units. If you think your subject credits and credentials should be re-evaluated, please email courseadmin@amauonline.com.
You may check the list of these subjects via (updated link).
Yes, you can remove or add subjects you would like to enroll in. Just makes sure to finalize them before processing your payment.
You must send a formal request to change courses to the course administrator at courseadmin@amauonline.com.

ONLINE STUDENT LIFE

First, log into lms.amauonline.com. Click on a subject on your dashboard and the corresponding learning materials such as video lectures, course modules, and presentations, as well as assessments, will be accessible to you.
Your lessons often include video lectures, some provided by our learning partner Lynda.com. To activate them, click on the Enable Video Lectures button to redirect you to Lynda as a new member. After logging in, you may close the window and go back to your lesson.
Just click on the Enable Video Lectures button again. It automatically logs out after your session.
It’s your entrance to Cisco courses. Your seat token for Cisco may be claimed through courseadmin@amauonline.com.
Physical Education is delivered through video lectures. You fill out a waiver assuring us you can do the exercises. Persons With Disabilities (PWDs) need to sign the waiver, too, and submit a copy of their PWD ID as proof. NSTP, on the other hand, is mostly theoretical
Take your exams, quizzes, and assessments after you’ve thoroughly understood your lessons from course modules, presentations, and some video lectures.
Yes. And you’re allowed three attempts to pass a quiz and only two for final exams.
Yes. For quizzes, it depends on the subject and the type of quiz. For final exams, the average time limit is two hours.
You can only retake a quiz twice and a final exam once. Your highest score among all the attempts will be considered as your final score.
Send a formal request for a retake via an email to courseadmin.amauonline.com.
Yes, and you may replay what you’ve missed. However, we encourage attending classes in real-time so you can ask questions and the mentor can immediately respond.
At the bottom of the lessons or chapter quizzes are buttons you should click to show you where to submit your assignments.
You can only access your learning materials and assessments for 14 weeks, equivalent to one trimester.
You either have remaining balance or your 14-week duration has ended.
Yes. Contact student.support@amauonline.com for more information.
Report a missing module as soon as possible to mentor.inquiry@amauonline.com so we can immediately fix it.
You may enroll for your next term.
You may either choose to extend your subject for an equivalent fee, depending on the duration of extension, or gain a chance to retake the assessment.
Yes, but your payment for it will be forfeited and you’ll receive a grade of 5.
Contact student.support@amauonline.com and request for a withdrawal from the subject you enrolled in.
Only if you haven’t accessed the subject yet.
Yes, just fill up a form for shifting course and state your reason/s. However, if the subjects you’ve taken in your previous course are not in the curriculum of the one you’re shifting to, the payment for those will be forfeited and you must pay for your new subjects.
If the course description and the units coincide, they may be credited.
Yes, since we’ll give you the same diploma that ordinary bachelor’s and master’s degree holders get from universities.
We’re still a part of AMA University,so we’ll give you the same diploma as the degree holders from the university.
You may choose to graduate with the rest of the students from the University and branches. You may coordinate with us once the time comes.